FAQ

We are a fundraising company which works with several charities. In particular, you can check out our page on the official website of fundraising regulator here.

Operating door to door collections on behalf of the following charities:

• NHS County Durham and Darlington – charity number 1053467
• NHS South Tees – charity number 1056061
• Transformation for Veterans – charity number 1141508
• Farplace Animal Rescue – charity number 1126812
• Woodlands Cancer Trust
• Combat Cancer
• Against Breast Cancer

Clothing recycling bins and charity shops we operate and collect on behalf of:

• Red Sky Foundation
• FarPlace Animal Rescue
• Bilton Community Centre
• Pets as Therapy
• Turtle Rescue
• Pave the Way
• Peoples Kitchen
• Howdon Community
• Peoples Angels
• NHS, County Durham and Darlington

You give away your pre-loved items and our responsibility is to recycle them and prepare them for reuse. The main aim is to keep as much clothing as possible away from landfill and incineration!

Whenever you want a collection, complete a ‘request for collection’ through the app and we will come to pick them up. Based on the amount and quality of the clothes collected, ECS Textiles can support charities financially. The more we collect, the more we can give!

We are happy to collect all sort of clothes as long as they are in wearable condition. T-shirts, jumpers, scarfs, jumpsuits, dresses, skirts, jeans, jackets, shoes, hats, etc. Also, items such as jewellery, toys, electrical and other household items are welcome in a good working order.

Just download our ‘Collections for All’ app, fill in some simple details, and choose the type of collection and a day that suits you. We will come to pick your items up!

If you have any enquiries or want to discuss your collection, phone us on 03303801125 and we will be ready to help you!

Don’t worry if you are not going to be at home on a collection day, you could leave your bags outside or when requesting a collection, in notes section write down the safe place location so our drivers can easily find your bags.

Most areas in North East. Contact us for more information on 0330 380 1125.

There is no minimum number of bags to donate. It is your choice how many bags you want to donate.

Unfortunately, you could not make changes on the app. However, if you have any enquiries, please contact us on 03303801125

You can contact us:

• Through the app
• ‘Get in touch’ section writing us a message
• Call us on 03303801125

Collect4All is a greener and innovative way of item collections. Usual way of collections starts with thousands of manufactured plastic bags being posted through your door. Then drivers are driving around in the streets looking for a full bag from your home. This type of collections has a huge environmental impact due to manufactured plastic bags, shipping and carbon emissions. That is why we created Collect4All.

Using the app, we can reduce environmental impact: no need to manufacture and post thousands of plastic bags and the driver knows the exact address of bag collections. Using the app, we not only keep clothes out of landfill but also support those in need while becoming more environmentally friendly and saving our planet. Read more here.